Security Incident Response
Quick detection and accurate initial response
Cyber attacks are evolving every day, and no matter how many precautions you take, it's impossible to completely reduce the possibility of incidents like tampering or unauthorized access to zero. What's important is combining 'measures to prevent them from happening' with 'how quickly you can notice when they do happen and keep the damage to a minimum.' We've got a system set up so you can stay calm and handle things if an emergency hits.
Swift response and reporting when things happen
If an incident does happen, we move fast to identify and isolate infected files, investigate the cause, and restore from backups. Especially for e-commerce sites and sites handling personal info, you need to figure out the scope of the damage and show how to prevent it from happening again. So, when needed, we put together clear incident reports and help report back to everyone involved.
One-off emergency support available too
We've got your back even if you're thinking, 'My site got hacked and I have no idea who to talk to,' or 'We don't have anyone in-house who can handle this.' Regardless of whether you have a regular maintenance contract with us, you can reach out for a one-off emergency fix. We'll support you all the way through the aftermath, including ideas for boosting security so it doesn't happen again.